It can be inferred from the text that
the sooner one fixes a broken window, the fatal consequences that could result from its being ignored are minimized or eliminated.
It can be inferred from the text that
some people were used to riding free in subways in New York.
It can be inferred from the text that
windshield cleaning was illegal and that's the reason violators were arrested.
It can be inferred from the text that
quality customer service seems to be the key to loyal and confident customers.
It can be inferred from the text that
very expensive, fashionable stores do not face problems with customer service.
It can be inferred from the text that
an obvious lack of a dressing code can turn customers away from a business.
It can be inferred from the text that
time and money spent training employees on how to deal with people really pays off.
It can be inferred from the text that
some broken windows mentioned for New York do not differ much from those in Brazil.
Based on the text above, judge the following items.
It is possible that the perception factor mentioned in the text helped PETROBRAS reach an outstanding ranking.
Based on the text above, judge the following items.
According to RI's ranking, an 8.20-point difference in relation to 2006 brought PETROBRAS to the top 8 in 2007.
