868931 Q487238
Língua Inglesa
Ano: 2007
Banca: Centro de Seleção e de Promoção de Eventos UnB (CESPE)

Based on the text above, judge the following items.

According to RI's ranking, an 8.20-point difference in relation to 2006 brought PETROBRAS to the top 8 in 2007.

868932 Q487236
Língua Inglesa
Ano: 2007
Banca: Centro de Seleção e de Promoção de Eventos UnB (CESPE)

Based on the text above, judge the following items.

According to the Reputation Institute, in 2007 PETROBRAS has become the most respected Brazilian company as well as the most respected energy company in the world.

868933 Q487234
Língua Inglesa
Ano: 2007
Banca: Centro de Seleção e de Promoção de Eventos UnB (CESPE)

Based on the text above, judge the following items.

Besides PETROBRAS, three other Brazilian companies also made significant progress in relation to the 2006 survey.

868934 Q487232
Língua Inglesa
Ano: 2007
Banca: Centro de Seleção e de Promoção de Eventos UnB (CESPE)

Based on the text above, judge the following items.

Brazilian companies have had a long time tradition of being among the world's 50 most respected corporations.

868935 Q487230
Língua Inglesa
Ano: 2007
Banca: Centro de Seleção e de Promoção de Eventos UnB (CESPE)

According to the text,

customer service and the image presented by the business is a concern solely of the business owner.

868936 Q487228
Língua Inglesa
Ano: 2007
Banca: Centro de Seleção e de Promoção de Eventos UnB (CESPE)

According to the text,

customers who have complained about a certain company make good candidates for mystery shoppers.

868937 Q487226
Língua Inglesa
Ano: 2007
Banca: Centro de Seleção e de Promoção de Eventos UnB (CESPE)

According to the text,

for customer contact positions, the candidate's educational background is the decisive factor.

868938 Q487224
Língua Inglesa
Ano: 2007
Banca: Centro de Seleção e de Promoção de Eventos UnB (CESPE)

According to the text,

the more successful a company is, the more satisfied its customers are.

868939 Q487222
Língua Inglesa
Ano: 2007
Banca: Centro de Seleção e de Promoção de Eventos UnB (CESPE)

According to the text,

some employees think they do not have to be nice with customers.

868940 Q487100
Fisioterapia
Ano: 2007
Banca: Fundação Carlos Chagas (FCC)

Sobre o ciclo ativo das técnicas de respiração é correto afirmar: