"The agency model presumes the employer is able to accura...

"The agency model presumes the employer is able to accurately measure employee performance. Yet measuring performance is always difficult, and in knowledge work it is especially difficult. If you have no real chance of observing, understanding, or attributing the results of employee work, you become much more dependent on employees' willingness to openly communicate the meaning of their work."

                           Robert Austin  in http://sciencecareers.sciencemag.org/
                                                      career_development/previous_issues/
                                          articles/1470/managing_knowledge_workers/

The extract above is in tune with Text II because it