"The agency model presumes the employer is able to accurately measure employee performance. Yet measuring performance is always difficult, and in knowledge work it is especially difficult. If you have no real chance of observing, understanding, or attributing the results of employee work, you become much more dependent on employees' willingness to openly communicate the meaning of their work."
Robert Austin in http://sciencecareers.sciencemag.org/ career_development/previous_issues/ articles/1470/managing_knowledge_workers/
The extract above is in tune with Text II because it
defines what the agency model is and discusses how companies control the contribution of each employee.
discusses top priorities in defining what knowledge workers should do to add meaning to their persona lives.
asserts that defining which criteria to adopt in assessing a knowledge worker's output on the job is not a straightforward task.
argues that employees need not openly discuss their observations and results in order to be evaluated on their contributions to the company.
emphasizes that it is important to have company staff members communicate what they do so that managers can check if they have free time.
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