This text refers to items from 101 through 110. Taking...

#Questão 481938 - Língua Inglesa, Interpretação de Texto, CESPE / CEBRASPE, 2011, TJES/ES, Analista Judiciário

This text refers to items from 101 through 110.

Taking into consideration the text, judge the following items.

The expression “these needs” (l.28) refers to “improving the services provided to citizens and streamlining internal procedures” (l.26-27).

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